At Excellent-Scissors.com, we are committed to delivering your orders swiftly and securely. Please review our shipping policy to understand our processes and ensure a smooth shopping experience.
Shipping Destinations
We proudly ship our products worldwide. Please note that shipping times and costs may vary depending on the destination.
Shipping Rates
Shipping rates are calculated at checkout based on the destination, weight, and dimensions of the package. We offer various shipping options to suit your needs, including standard and expedited services.
Order Processing Time
All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Times
Standard Shipping: Delivery within 5-10 business days.
Expedited Shipping: Delivery within 2-5 business days.
International Shipping: Delivery times vary by destination; typically, 7-21 business days.
Please note that these times are estimates and may be affected by factors beyond our control, such as customs delays.
Shipping Confirmation & Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order through our carrier’s website.
Customs, Duties, and Taxes
Excellent-Scissors.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Shipping Insurance
All orders are insured against damage or loss during transit. If you receive your order damaged, please contact us immediately at support@excellent-scissors.com with your order number and a photo of the item’s condition. We will arrange for a replacement or refund as quickly as possible.
Incorrect Shipping Addresses and Unclaimed Packages
We are not responsible for packages delivered to an incorrect address provided by the customer. Please double-check your shipping information before finalizing your order. If a package is returned to us as unclaimed, we will contact you to arrange re-shipment at your expense.
Delays
While we strive to deliver your order within the estimated time frame, delays may occur due to unforeseen circumstances such as weather conditions, customs processing, or carrier delays. We appreciate your understanding and patience in these situations.
Contact Us
If you have any questions or concerns regarding shipping, please contact our customer service team at support@excellent-scissors.com. We are here to assist you and ensure your shopping experience with Excellent-Scissors.com is seamless and enjoyable.
Thank you for choosing Excellent-Scissors.com for your professional grooming needs.
